10 comments

  • fwlr 2 minutes ago
    A more accurate title would be “Farmers Aren’t Bought”, as in “bought by John Deere”, like this author is.
  • JohnFen 19 hours ago
    > The agricultural machine manufacturer has a subscription service that lets owners repair their own equipment. Why is barely anybody using it?

    Because it doesn't address the actual problem.

    • RajT88 47 minutes ago
      The problem the company has is not making enough money. It addresses that problem.

      The funny thing about that problem is that it is unsolvable.

      • lazide 5 minutes ago
        That’s the companies problem.

        The farmers problem is the company is squeezing too much money out of them.

        There is no single solution to both problems.

  • nilamo 1 hour ago
    Requiring a subscription violates the right to repair. Even for backwater places where the right to repair isn't enshrined in law (like the usa), people still know what the right to repair is, and often refuse to use a paid service what what ought to have been included in the base price.
  • Aboutplants 1 hour ago
    A subscription for the right to repair your own machine seems completely insane to me. How is this a thing that is allowed?
    • werdnapk 1 hour ago
      A lot of vehicle manufacturers don't even give you access to their repair/diagnostic software even if you want to pay.

      Tesla for example lets you pay to access their diagnostic software, so why is John Deere the bad guy here?

      • jchw 57 minutes ago
        Oh that's simple. Both Tesla and John Deere are bad guys.

        And yes. I am happy to expand that list to literally every other manufacturer you have in mind. They are all bad guys too. If manufacturers were altruistic good guys, they would need no regulation.

        • arrowsmith 34 minutes ago
          If all manufacturers except one were altruistic good guys, the one malevolent bad guy would undercut the altruists and drive them out of business.

          Regulation is the solution to this prisoner’s dilemma.

          • phyzix5761 7 minutes ago
            Heavy regulations are the reason why we have the John Deere semi monopoly. The regulatory entry cost is in the millions for any new player to enter the market so no one wants to compete and provide better service.
      • nvme0n1p1 33 minutes ago
        When I bought my current car, it came with an owners manual--for free!!

        I can grab any data I want from the OBD port. The hardware was cheap, the software to use it is, again, free.

        I'm not excited about this brave new world where you have to pay a subscription fee to plug a cable into a device you own and interact with it, and even less excited there are people here defending the idea.

        • loopies 20 minutes ago
          What you want is the service manual. Owner manual should be implicit. OBD port can work for some cars, for some of the data. But other cars do have specialized gear they require to either access either reset some stuff in some of the car's computers.
          • somehnguy 7 minutes ago
            Yeah the owners and service manuals are two very very different things. You won't be performing much maintenance with the owners manual besides the absolute basics, like checking your oil.

            The cheap OBD2 readers lack the vast majority of data and tools you would want to use for service as well.

            There are aftermarket options but most manufacturers want you to subscribe to their service tools - often charged per monthly plus an additional a fee per VIN it touches. These cost in the hundreds to thousands. It can be pretty frustrating as a shadetree mechanic.

            • lazide 2 minutes ago
              Notably, some vehicles like the Toyota Highlander you can’t even figure out when you need to change the spark plugs, let alone what kind of spark plugs you need from the owners manual.

              Theoretically, they are to be replaced at 120k miles (!!) but they won’t even tell you that in the owners manual.

              Insane.

      • DuncanCoffee 33 minutes ago
        Because in agriculture you are absolutely expecting to be able to repair stuff yourself.

        I work on a project related to it and was absolutely surprised at how the company gave instructions to the clients to help them fix their machines (stuff I wouldn't be able to do myself).

        Having a non-working machine can mean big $$ lost everyday.

      • RobotToaster 48 minutes ago
        Real life isn't as simple as the one in fairy tales, there's usually more than one villain.
      • voxl 38 minutes ago
        Whataboutism. Two evils are still evil.
  • alpaca128 40 minutes ago
    The term "Self-Repair Service" already sounds so wrong.
  • AShyFig 38 minutes ago
    I've always been a bit confused about the right to repair debate, especially as it concerns John Deere equipment. I don't own any "new" John Deere products, but I do have a few pieces circa ~2010. Perhaps my experience is out of date.

    Here's how it's always worked for me:

    1. A code comes up on the computer.

    2. A. The problem is self evident. Or;

    2. B. I search online and find the problem. Or;

    2. C. I search online and find the diagnostics manual, which I use to find the problem. Then I have diagnostics manual pdf forever, and can use this in the future.

    3. A. I search online and find the parts diagram. Or;

    3. B. I search my dealers website and find the parts diagram.

    4. I order the part.

    5. I install the part.

    Has something changed with newer equipment that prevents farmers from doing this?

    • bri3d 15 minutes ago
      Newer Deere equipment has a lot of components that have to be adapted using DSA - turbo actuators, various hydraulic sensors, various suspension leveling sensors, fuel injectors, interior displays, and anything SCR related are the big ones. Basically, any sensor that needs a calibration step or triggers an emissions code, or a few intentionally vehicle locked modules (ECM).
    • codenesium 19 minutes ago
      The parts have to be unlocked with like a DRM system to work.
  • 27183 1 hour ago
    Why would you pay extra for some website the company could just take away from you on a whim? I have the bound paper repair manuals for my 1998 Dodge truck, my 1995 Toyota, and my 2002 Kubota tractor. Nobody can arbitrarily take those away. Why can't companies these days just print a shop manual and be done with it?
    • loopies 16 minutes ago
      >Why can't companies these days just print a shop manual and be done with it?

      They would be losing money without overpriced repairs. That's why they lobby so hard against right to repair.

      Even with some kind of right to repair it still seems they're trying to keep you hooked on their resources.

      But as you said, service manual + schematics would be great for some people. But companies will fight tooth and nail against it. They lose control over obsoleting older products.

    • micromacrofoot 13 minutes ago
      they want to lock you in to oem parts because otherwise people might use their tractor for 30 years before buying a new one

      same reason car dealerships want you to only go to them for maintenance

      • lazide 1 minute ago
        Not just eom parts, also OEM service.

        Which is a huge problem when you live in bum fuck nowhere like many farmers.

    • HNSheldonImpost 58 minutes ago
      [dead]
  • Simulacra 47 minutes ago
    This article seems a little condescending. They are neither a mechanic nor a farmer, as they say, and from there it just sort of goes off the rails.
  • cyanydeez 24 minutes ago
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